Refund Policy
Refund Policy for SRK Nutrition Clubs
Effective Date: June 7, 2026
At SRK Nutrition Clubs, we strive to provide high-quality nutrition and wellness products and services. Please read our Refund Policy carefully before making a purchase.
1. Product Returns and Refunds
If you receive a damaged, defective, or incorrect product, please notify us within 7 days of delivery.
To process your request, you may be asked to provide:
- Order details
- Photographs of the product
- Description of the issue
Once verified, we may offer:
- A replacement product, or
- A refund to the original payment method
2. Non-Refundable Items
For hygiene and safety reasons, the following items are generally not eligible for return or refund unless they arrive damaged or incorrect:
- Opened nutrition products
- Consumable supplements
- Personalized or customized products
- Promotional or clearance items (unless defective)
3. Order Cancellation
Orders may be cancelled before they are processed or shipped.
If the order has already been dispatched, cancellation may not be possible.
To request a cancellation, please contact us as soon as possible.
4. Refund Processing Time
Once your refund request is approved:
- Refunds will be processed to the original payment method.
- Processing typically takes 5–10 business days, depending on your bank or payment provider.
5. Exchange Policy
If you receive a defective or incorrect item, we may provide a replacement subject to product availability.
Exchanges are not guaranteed for products that have been opened or used.
6. Shipping Charges
- Original shipping charges are generally non-refundable, except where the return is due to our error.
- If a replacement is approved due to a defective or incorrect item, shipping costs for the replacement will be borne by SRK Nutrition Clubs.
7. Failed or Duplicate Payments
If you experience a failed transaction or are charged multiple times for the same order, please contact us with your payment details. Verified duplicate payments will be refunded promptly.
8. Contact Us
For any questions regarding refunds, returns, or cancellations, please contact us using the details available on:
We will make every effort to resolve your concern as quickly as possible.
Last Updated: June 7, 2026
Disclaimer: If your website sells products through a payment gateway (such as Razorpay, Stripe, or PayU) or offers subscriptions or memberships, this Refund Policy should be customized to reflect your actual business practices and applicable consumer protection laws.